All items about interaction
Canadians spend more time online than watching TV, according to new research. Not surprising, since most of the content we encounter is born online. Blogs, e-mails, tweets and YouTube videos wouldn’t exist without the Internet. You need a connection. And since it’s largely just computers and phones that have Internet connectivity, this often means digesting this digital content on devices that weren’t designed for consumption. Read more »
At IDEA2009, Christian Crumlish and Erin Malone, authors of the forthcoming book “Designing Social Interfaces”, gave an overview of some key steps and design patterns that can be used when creating social software or sites.
Christian started by reiterating that social experience design is about the interaction between people rather than the interface between the human and the computer – and that while you can fairly well control one person’s experience with a system, you cannot predict or control how people will choose to interact with each other.
As such, when you design a social experience, all you can really do is provide a framework. You can set the basic rules and capabilities, but the participants will finish the design for you.
Five steps of social experience design